Return & Refund Policy

At Flicker & Filth, we want you to love what you ordered. Because our shop includes both made-to-order apparel and handcrafted goods, returns and exchanges are handled a little differently depending on what you purchased.

Apparel Returns & Exchanges

Our apparel is printed to order just for you. Because of this, we do not accept traditional returns or exchanges for ordering the wrong size or color, or simply changing your mind.

Please review the available size information carefully before placing your order.

If your apparel arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the issue. We'll make it right at no cost to you.

Ordered the wrong size? Reach out anyway. While we can't guarantee an exchange, we'll do our best to offer a discounted replacement or another reasonable solution whenever possible.

We want you to love what you ordered, and we'll always do our best to find a fair solution.

Other Products

Due to the nature of our products, the following items are not eligible for returns or exchanges unless they arrive damaged, defective, or incorrect:

• Candles

• Room & linen sprays

• Wax melts

• Stickers

• Art prints

• Sale items

• Gift cards

• Custom or personalized items

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

For apparel, please contact us within 7 days of delivery.

For all other products, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

• Your order number

• A brief description of the issue

• Photos of the product and, if applicable, the packaging

We'll review the situation and work with you to make it right.

Refunds

If a refund is approved, it will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at hello@flickerandfilth.com.

Questions or Problems?

Things happen. If there's an issue with your order, reach out to us at hello@flickerandfilth.com.

We're real people, and we'll always do our best to find a fair solution.